Effective Date: January 1, 2025
At Alaska Pest Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and to the pest control services we provide in Anchorage and across Alaska.
Information We Collect
When you contact us or schedule service, we collect information you give us directly. This includes your name, phone number, email address, service address, and details about the pest problem you're facing.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how you found us. We use this to understand how people use our site and to improve it.
How We Use Information
We use your information to respond to your requests, schedule and perform pest control services, and send you updates about your appointment. We may also use it to follow up on the work we did and make sure you're satisfied.
With your permission, we may send you occasional tips, reminders, or special offers. You can opt out of these messages at any time. We never sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies to make your browsing experience smoother. Cookies help us remember your preferences and understand which parts of our site are most useful to visitors.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you do, some features of our site may not work as well, but you can still contact us by phone.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how people find and use our website. These tools collect anonymous data such as page views, time on site, and general location. This helps us make our site better for you.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access your information to perform services on our behalf and are required to keep it confidential.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only to the extent needed to do their job.
We may also disclose information if required by law, to protect our rights or safety, or in connection with a merger or sale of our business. In those cases, we'll take steps to protect your information.
Data Retention
We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve any issues. When it's no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we'll do so unless we're required to keep it for legal or legitimate business reasons.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.
No method of transmission over the internet is 100% secure, but we work hard to keep your data safe. If you have concerns, please contact us.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing, and request a copy of your data.
To exercise any of these rights, just call or email us using the contact information below. We'll respond promptly and help you out.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and update the effective date. We encourage you to review it periodically.
Your continued use of our website or services after changes means you accept the updated policy.
Privacy Contact
Email: info@alaskapestsolutions.com
Phone: 877-729-2528
Address: Anchorage, AK